The agent doesn't just speed things up, it makes our decisions more consistent and defensible. Every recommendation comes with the data and logic trail our auditors need.
ABC, VP of Procurement
Who, where and what changed
About the company
Industry
Manufacturing & Industrial Supply
Volume
800+ RFQs/week, 1200 suppliers, 15K SKUs
Stack
ERP, spreadsheets, email, procurement portal
Success metrics
Reduced operational costs
Reduced time-to-decision
Maintained approvals and audit trail
What was breaking in the workflow?
Scattered and unclean data
Pricing and spend data spread across systems, with inconsistent categories and descriptions.
Manual analysis
Buyers wasted hours manually cleaning data sets and comparing figures.
Inconsistent decisions
Identical sourcing questions yielded conflicting answers across different buyers.
Generic AI was not enough
It couldn’t reliably access validated internal pricing, terms or performance.
How we designed a Custom Procurement AI Agent in just 10 days